Northwestern Mutual
Data Scientist 2
- Developed and productionalized Active Listening AI system to transcribe, summarize and extract facts using agentic approaches from meetings between clients and financial representatives.
- Led a transcription model comparison that reduced daily transcription costs by 60%, resulting in over one million dollars in annual savings.
- Led evaluation of small language models for extraction tasks, optimizing the balance of cost, efficiency, and accuracy.
- Designed and conducted large-scale experiments evaluating summarization outputs and LLM-driven data scraping pipelines.
- Built large-scale evaluation frameworks to assess LLM output quality across multiple use cases.
- Created agentic systems to monitor user feedback and surface answers to key questions from stakeholders.
- Developed content-based recommendation system leveraging Catboost and document embeddings to improve financial plans offered.
- Built a LangGraph agent embedding the recommendation system, providing models as tools to autonomously construct comprehensive financial plans.
- Developed automated plan generation model using a recurrent neural network to enhance financial advisor efficiency and plan quality.